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« Good Luck With That | Main | I'm Sure The Riots Will Break Out Any Minute Now »

Broken Windows

I'm doing a Windows Update on my W2K machine, and there are seven critical security updates that repeatedly fail to install. Anyone have any ideas as to what I should do?

[Update on Sunday morning]

Sigh. Was it really necessary to specify a priori that advice to get different operating systems (I have two other machines running various flavors of Linux) or computers would be unwanted, and unhelpful?

Posted by Rand Simberg at June 18, 2005 01:11 PM
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Try bypassing Windows Update and doing the patching manually. Figure out the KB or Q article numbers for each of the updates and download them individually. Once you've got them, install one at a time watching for errors. Sometimes you can figure out what is going wrong if you don't have the automated tools telling you that you don't need to know.

Posted by TL at June 18, 2005 02:02 PM

Install Linux. Or Windows 98SE.

Posted by Ed Minchau at June 18, 2005 02:10 PM

"Or Windows 98SE."

Windows 9X anything over 2K! That was funny! 2k is so much better than 98 it is not even in the same Galaxy.

Posted by Mike Puckett at June 18, 2005 02:17 PM

When that's happened to me on XP, I am sometimes able to get the patches installed by just running Update later. That would point to an issue on Microsoft's side.

Update also really wants you to reboot each time, and then start Update afresh after each reboot. Some updates have updates that Update won't catch without the reboot. I've seen it generate bogus patch lists otherwise.

Posted by billg at June 18, 2005 03:48 PM

You could try asking the Geek, who lives next door, for help... that's what I did. :)

Posted by WordWizard at June 18, 2005 05:16 PM

Dunno. Check your disk space & swap space and make sure you have plenty, other than that, try installing them separately.

I did have this problem before (and it was a nasty one- there was a worm associated with the hole- but my firewall protected me), for some weird reason it eventually went away and it installed.

Posted by Ian Woollard at June 18, 2005 07:04 PM

Ditch Windows and switch to Macintosh :P

Posted by Paul at June 18, 2005 09:30 PM

http://support.micro$oft.com/default.aspx?scid=kb;en-us;223300

this might be helpful. Just check the logs after the failure and find the exact spot where it fails from there.

omg: Your comment could not be submitted due to questionable content: micro$oft.com

Posted by kert at June 19, 2005 03:51 AM

Umm, yeah Rand, you _did_ need to specify that you didn't want to change operating systems. Microsoft hasn't made a stable operating system since Win98SE. Note that it is five years after the release of W2K, and you are still receiving critical security updates.

Posted by Ed Minchau at June 19, 2005 10:13 AM

"Microsoft hasn't made a stable operating system since Win98SE."

98SE stable? LOL!!!

There is a difference between security updates and stability. The reason you don't see more for 98 is that Microsoft has stopped supporting it.


NT4 was 5X more stable than 98.

2000 is 20x more stable that 9X anything.

Posted by Mike Puckett at June 19, 2005 11:51 AM

Take careful note of the failure text and perform a search on the Micrsoft Technet Knowledge base. In my own experience as a beta tester, some of these type of failure are a result of insufficient/incorrect security settings/access levels. The error message you get should give some detail on this (you should see this in the event log).

Posted by Clayton at June 19, 2005 10:51 PM

If you're still having a problem, try cleaning out your temporary files folders. This includes c:\temp, windows\temp, and the "documents and Settings\[login name]\local settings\temp" directory. There may be remnants of former installations buried in there that tare confusing the installer.

(Are there certain people who Google all day for any mention of Windows, just so they can swoop in and advise people to uninstall it? I wonder sometimes.)

Posted by Bryan C at June 20, 2005 06:50 AM

Did you ever find a solution, Rand? I just developed what may be a similar issue. I tried to download a driver update from the manufacturer of my new laptop, and the installer spins forever. It isn't hanging, because the window updates, but the progress bar hasn't moved in the last half hour.

Posted by Rick C at June 20, 2005 02:42 PM

No, but I haven't tried any of the suggestions yet--I was doing it on the weekend, and now that I'm back to doing work stuff I can't shut down all of my applications to try it. I'll play with it some more this weekend. I'm not that concerned about not having the updates--most of them look like things that happen when you go to a website with Explorer, and I almost never use Explorer. I'm also behind redundant firewalls.

Posted by Rand Simberg at June 20, 2005 02:45 PM

Never mind, found the solution for my problem. A hosed installation of IIS was blocking the Microsoft Installer from working for any other app. Go figure.

Posted by Rick C at June 20, 2005 07:41 PM


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