Jon Harpold was the Director of Mission Operations, my supreme boss as a Flight Director. He had spent his early career in shuttle entry analysis. He knew more about shuttle entry than anybody; the guidance, the navigation, the flight control, the thermal environments and how to control them. After one of the MMTs when possible damage to the orbiter was discussed, he gave me his opinion: “You know, there is nothing we can do about damage to the TPS. If it has been damaged it’s probably better not to know. I think the crew would rather not know. Don’t you think it would be better for them to have a happy successful flight and die unexpectedly during entry than to stay on orbit, knowing that there was nothing to be done, until the air ran out?”
I was hard pressed to disagree. That mindset was widespread. Astronauts agreed. So don’t blame an individual; looks for the organizational factors that lead to that kind of a mindset. Don’t let them in your organization.
As I wrote:
…you’re asked to make an assessment, in the absence of any data except a launch video showing some insulation hitting the vehicle, as to whether or not the damage could be catastrophic. Others around you, whom you respect, are saying that it won’t be. You have a bad feeling, but you can’t prove anything with the available data.
What do you do? What’s the benefit, given that there’s no action that can be taken to alleviate the problem, in fighting to get people to recognize that we may have a serious problem?
Moreover, suppose that we do believe that there’s a problem.
Do we tell the crew? What can they do, other than make peace with their God and say goodbye to their families?
Add to that the fact that it would disrupt the mission, perhaps for nothing, and sadly, deliberate ignorance looks appealing.