Thoughts from Charlie Martin.
It’s very clear that this wasn’t caused by overbooking per se, and all of the outraged economic ignorance about it would be astounding if I didn’t see so much economic ignorance in general.
3 thoughts on “How United Happens”
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Let’s call it The Burner Can of the Vanities. This whole episode reads like the Tom Wolfe novel — or maybe a two-part Seinfeld episode.
It seems like everyone involved in this spectacle is getting their just deserts.
It looks like the crying doctor is going to be getting a lot more than desert.
All I see in this incident is an overgrown two year old who, when sked by *federal marshals* to leave the aircraft, threw himself on the floor and began throwing a temper tantrum. The only thing United did wrong was separating this little boy from his parents.