Bad Customer Service?

Maybe you’re a lousy customer:

I replay this back to you because I realize you probably scream profanities at minimum wage customer service representatives every time you run an errand or grab a bite to eat, so you might not recall the specifics of this one incident. And that brings us to the possible answer to that query you posed in the midst of your ketchup rant. You asked: “Why can’t I ever f*cking get good customer service?” Well, ma’am, that might have something to do with you being a vulgar, miserable, malicious person. Maybe you get bad customer service because you’re a bad customer. Did you ever consider that possibility?

I get it. “You’re the customer so you’re always right.” They work here so they have to bend over backwards for you “because that’s their job.” Well, you’re partially correct about that. Yes, you are a customer and, yes, they do work here. But it’s actually not their job to deal with psychopaths. They aren’t hostage negotiators, they’re fast food workers. And even if the powers that be at these corporate chains push this “customer is always right” crap because they’ve decided it’s good business to placate horrible jerks, in the real world, outside the land of plastic chairs and soda fountains, adults who throw temper tantrums in public are never right about anything.

I’m sure some people might take your side. They might come to your defense by telling their own horror stories about all the times when customer service has failed to live up to their standards. Those folks are under the same delusion as you. They think their hallowed “customer” status somehow gives them the right to treat everyone with a uniform and a name tag like garbage. They think their past encounters with sub-par service makes it acceptable for them to fly off the handle about ketchup every once in a while. They think the rules of basic decency and respect come second when they are The Customer. And they’re wrong.

Do you ever wonder why we have so many atrocious politicians in Washington? Well, you shouldn’t wonder. Just look in the mirror. Bad politicians are generally bad because they can’t handle power. It goes right to their head and they become narcissistic, petty, controlling sociopaths. But at least it’s a lot of power so the temptation to be corrupted by it is almost understandable. You, on the other hand, become a maniacal tyrant when society hands you temporary and meaningless power over 17-year-old fast food cashiers. I shudder to think what you’d do if you had an army at your disposal.

No kidding.

Time To Clean House At DoD

This is idiotic. A jihadist shooting up Fort Hood is “work-place violence,” but people who believe in the Constitution are extremists. This is the worst part:

The SPLC is listed as a resource for information on hate groups and referenced several times throughout the guide.

Morris Dees and his SPLC is itself a “hate group.” Unfortunately, nothing will be done about this until we get a president who cares, instead of one who supports this Bravo Sierra.

Missing The Point

Scholars and Rogues imagine that they have a useful critique of our latest filings in the MannSuit, but they completely misunderstand the situation:

These examples demonstrate that both NR and Steyn were aware of ongoing investigations, and that NR was certainly aware of the results of at least one of those investigations. Furthermore, it is not realistic to imagine that NR cultivated a culture where authors writing about the same subject (climate change/global warming) were so isolated from each other that they never discussed the results of the various investigations among themselves. As such, it is virtually certain that NR and Steyn were aware of the investigations’ results and thus cannot credibly claim ignorance of those same results. [Emphasis in original]

This, with all respect, is stupid. Or it’s smart, but a complete straw man. None of the defendants have claimed that they were unaware of the results of the investigations. In fact, the original blog post that I wrote was all about the results of those investigations, and why we and others disagreed with them. They (and Mann) are attempting to claim that the investigations a) properly investigated all accusations of malfeasance against him and b) exonerated him of all such claims. Both are (in our opinions) untrue. The investigations, to the degree that they happened, were limited in their scope, and for the most part cursory (e.g., the Penn State “investigation” basically consisted of asking Mann if he did anything wrong, without questioning anyone else, and when he replied in the negative, “exonerated” him). That is what the entire dispute is about, so it’s obtuse and pointless to claim that we claim that we were unaware of the investigation results.

Broken Promises

Barack Obama’s long list:

I’m sure people could add to this list, but there’s enough here to establish a pattern. Even if you stipulate that politicians often make claims they can’t keep–that some are the product of cynical deception and others the product of unforeseen circumstances–Mr. Obama is in a category all his own.

Does it matter? I think so, in part because I don’t believe it’s good to have as president someone for whom words have no objective meaning and who believes he can construct his own narrative to fit his own needs. But I also think we’re seeing an accretion occur. It’s happening later than I would have hoped, but the public does seem to be tuning out the president. The latest pivot to the economy–has that pivot occurred a half-dozen or a dozen times before?–is meaningless. Nothing has happened before; why should anything happen now?

Mr. Obama talks, and he talks, and he talks. My how he loves to talk. But his words don’t translate into anything real. And eventually that does take a toll.

Actually, his words often do translate to something real — it’s just that it’s the opposite of what the words would indicate.

Impeachment

It’s not crazy to talk about it:

The Framers intended impeachment as the ultimate accountability. Without at least the credible threat of it, there is no realistic checking of a president who seems increasingly disposed to abuse his awesome powers, in fulfillment of a promise to “fundamentally transform” the United States of America. Maybe we are already transformed. The Framers did not see impeachment as outlandish; it was a realistic response to an imperious executive’s seeking to upend our constitutional order — the specter of which gripped the constitutional convention with fear.

I think that we’d be a lot better off, historically, if more presidents had been impeached and removed (Wilson certainly comes to mind — Clinton should have as well). Such examples might rein in their dictatorial tendencies. Unfortunately, the Founders didn’t anticipate political parties or the degree to which party loyalty would overcome legislative-branch jealousy in their prerogatives.

Biting Commentary about Infinity…and Beyond!