Bellsouth’s Broken Promise

Glenn has been having problems.

Tell me about it.

I’ve given up on them, as far as Usenet service goes. In fact, I gave up and subscribed instead to a dedicated Usenet service, and paid extra for it, even though I’m supposed to get one with my Bellsouth DSL.

I’m about to do it for email as well (though both of these are supposed to be provided as part of my basic, and high-priced service). All week, I’ve been unable to send email on their smtp server (though I’ve been receiving it regularly). The only way I’ve gotten anything out is on my employer’s Microsoft Exchange server (which should be an indication of how bad things are).

The only service that they’ve been able (or willing) to provide me reliably is bandwidth.