In an LA Times interview with Ed Mango, he repeats a common fallacy in the aerospace industry:
Boeing has their design, which is also a capsule-type design, and is trying to work out the same kind of issues that Dragon has. The only difference is that they haven’t flown their stuff yet. But Boeing has 50 years of human spaceflight already. They have all the people who did Mercury, Gemini, Apollo and the space shuttle. They have all the trips and falls that have been made over those 50 years.
As I’ve said for years, companies don’t have experience — people do (this is a fallacy that government evaluators subscribe to, because every proposal we put in to NASA or the Air Force always included the past experience of the organization, regardless of whether or not the people who would be actually working it had such experience). Most of the people who actually worked on the development of those programs are retired or dead. At this point, I would say that when it comes to building reliable cost-effective space hardware, SpaceX has the best team in the country, with the most recent experience (though they got help from some key people at NASA, such as John Muratore). That is not to say that the people working CST at Boeing aren’t good, but it’s really meaningless to tout their historical experience as having any relevance to the current team.