Category Archives: Social Commentary

Business, Social Commentary

Bad Customer Service?

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Maybe you’re a lousy customer:

I replay this back to you because I realize you probably scream profanities at minimum wage customer service representatives every time you run an errand or grab a bite to eat, so you might not recall the specifics of this one incident. And that brings us to the possible answer to that query you posed in the midst of your ketchup rant. You asked: “Why can’t I ever f*cking get good customer service?” Well, ma’am, that might have something to do with you being a vulgar, miserable, malicious person. Maybe you get bad customer service because you’re a bad customer. Did you ever consider that possibility?

I get it. “You’re the customer so you’re always right.” They work here so they have to bend over backwards for you “because that’s their job.” Well, you’re partially correct about that. Yes, you are a customer and, yes, they do work here. But it’s actually not their job to deal with psychopaths. They aren’t hostage negotiators, they’re fast food workers. And even if the powers that be at these corporate chains push this “customer is always right” crap because they’ve decided it’s good business to placate horrible jerks, in the real world, outside the land of plastic chairs and soda fountains, adults who throw temper tantrums in public are never right about anything.

I’m sure some people might take your side. They might come to your defense by telling their own horror stories about all the times when customer service has failed to live up to their standards. Those folks are under the same delusion as you. They think their hallowed “customer” status somehow gives them the right to treat everyone with a uniform and a name tag like garbage. They think their past encounters with sub-par service makes it acceptable for them to fly off the handle about ketchup every once in a while. They think the rules of basic decency and respect come second when they are The Customer. And they’re wrong.

Do you ever wonder why we have so many atrocious politicians in Washington? Well, you shouldn’t wonder. Just look in the mirror. Bad politicians are generally bad because they can’t handle power. It goes right to their head and they become narcissistic, petty, controlling sociopaths. But at least it’s a lot of power so the temptation to be corrupted by it is almost understandable. You, on the other hand, become a maniacal tyrant when society hands you temporary and meaningless power over 17-year-old fast food cashiers. I shudder to think what you’d do if you had an army at your disposal.

No kidding.

Media Criticism, Political Commentary, Social Commentary

American Exceptionalism

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Are we losing it along with our trust in government?

Enough breaches of trust — and I haven’t even started to hit all the scandals out there, by a long shot — and ordinary people will start to assume that the whole system is corrupt. And if that happens, people will quit following the law because they think it’s the right thing to do, and only do so to the extent they’re afraid of getting caught. Plenty of countries operate on that principle. They’re just not as nice to live in as countries where the law has moral stature. When government officials breach trust, they push us closer to that sort of third world condition. Which is why, when they’re found doing so, they should be punished severely.

It’s also why we should try electing, and employing, people with strong moral compasses of their own; government officials who will follow the law because they think it’s the right thing to do, rather than simply to the extent they’re afraid of getting caught.

Good luck with that. Bill Clinton showed that people don’t give a damn, or at least didn’t. Maybe they’ll start to figure out why integrity and probity are important in public officials, but I’m not hopeful. I think that the results of the New York City races (particularly the Spitzer outcome) will be somewhat revealing, at least for that electorate.

Education, Political Commentary, Social Commentary

Public School Is Child Abuse

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Example 3,456,753:

“At one thirty in the morning on a Saturday, I was awoken to a bomb sound going off,” Janczewski said, choking back emotion. “I went to the window to find my garage was on fire and engulfed in flames, my camper and the side of my house…If I wouldn’t have woken up, we could’ve all died.”

“Whoever’s done this has no remorse,” he told the Ogemaw County Herald earlier. “They have no soul.”

The family also had the letters “YWP” and “ITY” spray painted on the side of their house, which Janczewski thinks mean “you will pay” and “I told you.”

But why on earth would they be attacked for speaking out in defense of their son, Beck asked? He also added to the audience: “Do you want somebody who says 15-30 years for raping a child, an 8th grader, is a little harsh? Do you want them teaching your child?”

The whole system needs to be torn up by the roots.

Media Criticism, Philosophy, Political Commentary, Social Commentary, War Commentary

The Middle East

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Bambi meets Godzilla:

President Obama has had a rude awakening in the Middle East. The region he thought existed was an illusion built on American progressive assumptions about the way the world works. In the dream Middle East, democracy at least of a sort was just around the corner. Moderate Islamists would engage with the democratic process, and the experience would lead them to ever more moderate behavior. If America got itself on the “right side of history,” and supported this hopeful development, both America’s values and its interests would be served. Our relationships with the peoples of the Middle East would improve as they saw Washington supporting the emergence of democracy in the region, and Al Qaeda and the other violent groups would lose influence as moderate Islamist parties guided their countries to prosperity and democracy.

This vision, sadly, has turned out to be a mirage, and Washington is discovering that fact only after the administration followed the deceptive illusion out into the deep desert. The vultures are circling now as American policy crawls forlornly over the dunes; with both the New York Times and the Washington Post running “what went wrong” obituaries for the President’s efforts in Egypt, not even the MSM can avoid the harsh truth that President Obama’s Middle East policies have collapsed into an ugly and incoherent mess.

I wonder if Mead, usually a very measured man, realizes the irony that many of the president’s opponents have impolitely (but not inaccurately) nicknamed him “Bambi.”

And then there’s this, strongly related:

What is the common denominator of his failed foreign policy initiatives (reset with Russia, a new, kinder, gentler Middle East, supposed breakthroughs with China, outreach to Iran, Cuba, and Venezuela) and his domestic catastrophes (Obamacare, deficits, huge debts, or chronic unemployment)? In a nutshell, he does not seem to know much about human nature, whether in the concrete or abstract sense. Obama either never held a menial job or ran a business. In lieu of education in the school of hard knocks, he read the wrong, if any, seminal texts at all.

That’s the fundamental problem with Marxists and leftists in general, all the way back to Rousseau. They either completely misunderstand human nature (“the noble savage”) or they completely deny its existence (“the New Soviet Man”).