I got an email from a friend:
I am fairly at my wits’ end (short trip, I know). Perhaps you have someone reading your blog who can help. The situation is this:
Since early July, my company has been getting about four or five calls a day from #209-382-7432. When the phone is answered, an ear-splitting howl comes out of the earpiece. Nothing else. If one calls that number, it’s a robot answering for free magazine subscriptions.
I called the phone company. The “harassing calls” department says you have to have a police incident number before they can trace the call, and they will not inform you of who is placing the call, only law enforcement. So I called the county sheriff, got an incident report, and called the phone company back. For a month we reported all harassing calls. The phone company then called us and said “Yes, you are being harassed and we have notified your local law enforcement.” (Note that they did not tell the harasser to stop.) But the sheriff can’t do anything because the 209 number is not in my county. I have not seen the incident report because it’s not my business. No I am not making that up.
The harassing calls department at AT&T is bloody useless. AT&T does not care if you are being harassed. It’s not their problem and they will hang up on you if you ask them why not. And they will not return phone calls asking for clarification.
So I called our attorney. He suggested I call the FBI. I did. The FBI said they do not deal with harassing phone calls, try calling the FCC. The FCC hasn’t a clue what I am talking about, and why don’t I complain to AT&T?
Do you sense my level of frustration here? My people are being harassed daily and I can’t get anyone to take me seriously. Can anyone who reads your blog help? Have any advice, or knows of another avenue to pursue? I’m lost.
I’ve no idea, but maybe some reader does.